Privacy Policy

Effective Date: October 7, 2026

At ClassCampus, we are committed to protecting the privacy and security of the personal information entrusted to us by educational institutions, administrators, teachers, students, parents, and other users of our services.

ClassCampus is an Education ERP platform that enables educational institutions to manage academic, administrative, financial, communication, and operational activities through a centralized digital platform.

This Privacy Policy explains how ClassCampus ("ClassCampus", "we", "us", or "our") collects, uses, processes, stores, and protects information when you access our website, use our products and services, submit an enquiry, request a demonstration, or otherwise interact with us.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

• The ClassCampus website
• ClassCampus web applications and software platforms
• Demo and enquiry forms
• Customer and user support channels
• Communications with ClassCampus
• Other services or digital platforms that expressly reference this Privacy Policy

For educational institutions using ClassCampus, this Privacy Policy should be read together with the applicable customer agreement, terms of service, and other contractual arrangements.

2. Information We Collect

The information we collect depends on how you interact with ClassCampus.

2.1 Information You Provide Directly

When you contact us, request a product demonstration, create an account, subscribe to our services, or communicate with us, we may collect information such as:

• Full name
• Email address
• Telephone or mobile number
• Educational institution or organization name
• Job title or designation
• Country, state, city, and related business information
• Information submitted through contact, enquiry, or demo forms
• Communications and correspondence with our team
• Any other information you voluntarily provide

2.2 Information Processed Through ClassCampus

Educational institutions may use ClassCampus to collect and manage information relating to their students, parents, teachers, employees, and other authorized users.

Depending on the modules and services enabled by the institution, such information may include:

• Student personal and profile information
• Admission and enrollment records
• Parent and guardian information
• Attendance records
• Academic and examination records
• Course and subject information
• Fee and payment-related records
• Staff and employee information
• Timetable and scheduling information
• Communication records
• Library records
• Transportation records
• Hostel records
• Documents and files
• User account and login information
• Other information entered by the institution or its authorized users

The educational institution generally determines what information is collected and how that information is used.

2.3 Information Collected Automatically

When you access our website or services, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Date and time of access
• Pages and features accessed
• Referring and exit pages
• General usage information
• Diagnostic and performance information

We use this information to maintain the security, reliability, and performance of our website and services and to improve the user experience.

3. How We Use Information

We may use information collected through our website and services for legitimate business and operational purposes, including to:

• Provide, operate, and maintain ClassCampus services
• Create and manage user accounts
• Respond to enquiries and requests
• Schedule and conduct product demonstrations
• Provide customer and technical support
• Process subscriptions, transactions, and service requests
• Communicate with customers and users
• Improve our products, services, and website
• Monitor system performance and reliability
• Detect, investigate, and prevent fraud, abuse, unauthorized access, and security incidents
• Maintain business and operational records
• Comply with applicable legal and regulatory obligations
• Send service-related notifications and communications
• Send marketing communications where permitted by applicable law

We will process personal information only for appropriate and legitimate purposes and in accordance with applicable data protection requirements.

4. Educational Institution Data

ClassCampus provides technology and infrastructure that educational institutions can use to manage their operations and educational records.

Where an institution uses ClassCampus to process personal information relating to students, parents, teachers, staff, or other individuals, the institution is generally responsible for determining:

• What information is collected
• The purposes for which the information is collected
• The legal basis for processing
• User access and permissions
• Applicable retention requirements
• Required notices and consents

ClassCampus processes such information on behalf of the institution in accordance with the applicable service agreement and the institution's instructions.

If you are a student, parent, teacher, staff member, or other individual whose information is managed by an institution using ClassCampus, you should generally direct privacy requests concerning that information to the relevant educational institution.

5. Data Sharing and Disclosure

ClassCampus does not sell personal information to third parties.

We may disclose or provide access to information only where reasonably necessary to operate our business, provide our services, or comply with legal obligations.

This may include sharing information with:

Service Providers

We may engage trusted third-party providers that support our operations, including providers of:

• Cloud hosting and infrastructure
• Data storage
• Email and communication services
• Payment processing
• Analytics and performance monitoring
• Security services
• Customer support
• Technical and software services

Such providers are expected to process information only for the purposes for which they have been engaged and subject to appropriate contractual or other safeguards.

Legal Requirements

We may disclose information where required or permitted by applicable law, regulation, court order, legal process, or governmental authority.

Business Transactions

In connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of the relevant transaction, subject to applicable legal requirements.

6. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

Depending on the nature of the information and services, security measures may include:

• Access controls
• Authentication mechanisms
• Role-based permissions
• Encryption and secure transmission technologies where appropriate
• Secure hosting infrastructure
• System monitoring and logging
• Security updates and maintenance
• Backup and recovery procedures

Although we take reasonable measures to protect information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Users and institutions are also responsible for maintaining the confidentiality of their account credentials and implementing appropriate access controls within their organization.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Fulfill contractual and business obligations
• Maintain customer and account records
• Meet legal, regulatory, and compliance requirements
• Resolve disputes
• Enforce agreements
• Maintain security and operational records

For information processed on behalf of an educational institution, retention and deletion may also be governed by the applicable agreement with that institution.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security, and analyze performance.

Cookies may be used to:

• Enable essential website functionality
• Remember preferences
• Analyze traffic and usage patterns
• Improve website performance
• Measure the effectiveness of marketing activities

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some features.

9. Third-Party Websites and Services

Our website or services may contain links to third-party websites, applications, or services.

These third parties operate independently from ClassCampus and may have their own privacy policies and practices. ClassCampus is not responsible for the privacy, security, or content of third-party websites or services.

We encourage you to review the applicable privacy policies before providing personal information to third parties.

10. Privacy of Students and Minors

ClassCampus may be used by educational institutions to manage information relating to students, including individuals who may be minors.

ClassCampus does not knowingly sell student information or use student information for unrelated advertising purposes.

Educational institutions are responsible for ensuring that their collection and use of student information complies with applicable privacy and child-protection laws, including obtaining any required notices, permissions, or consents.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, which may include:

• The right to request access to personal information
• The right to request correction of inaccurate information
• The right to request deletion where legally applicable
• The right to object to or restrict certain processing
• The right to withdraw consent where processing is based on consent
• The right to request information regarding how your information is processed

Where personal information is processed through ClassCampus on behalf of an educational institution, we may direct your request to the relevant institution where appropriate.

Nothing in this Privacy Policy limits any rights you may have under applicable data protection laws.

12. Marketing Communications

Where permitted by applicable law, ClassCampus may use contact information provided through our website or services to communicate with you about:

• ClassCampus products and services
• Product updates
• Educational technology solutions
• Webinars, events, or demonstrations
• Offers and other relevant business communications

You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.

You may continue to receive essential service-related communications where necessary.

13. International Data Processing

ClassCampus may use cloud infrastructure, technology providers, and service providers located in countries other than the country in which your information was originally collected.

Where personal information is transferred across borders, we will take appropriate measures as required by applicable law to protect the information and maintain appropriate safeguards.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the Effective Date displayed at the top of this Privacy Policy.

We encourage users to review this page periodically to remain informed about how ClassCampus protects personal information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way ClassCampus handles personal information, please contact us:

ClassCampus

Website: classcampus.com

Email: [Insert official privacy email]

Address: [Insert registered office address]

Phone: [Insert official contact number]

We will make reasonable efforts to respond to privacy-related enquiries in accordance with applicable law.

16. Acceptance of This Privacy Policy

By accessing or using the ClassCampus website or services, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the applicable ClassCampus website or services.

ClassCampus is committed to building secure, reliable, and responsible technology that helps educational institutions operate more efficiently while respecting the privacy of the people they serve.